Effective Date: 28-06-2025

Website: https://fstkart.com
Contact: [email protected] 
Phone Number: +91 70065 93706

Your satisfaction is important to us. This Return and Refund Policy outlines the process and conditions for returning products purchased on FstKart.

A. Return Conditions
1// Returns are accepted within 7 days of delivery.

2// Items must be unused, in original condition, and returned with packaging, tags, and invoice.

3// Returns will not be accepted for:

1. Personal hygiene products (e.g., masks, undergarments).
2. Perishable items or customized products.
3. Products damaged due to misuse.

B. How to Initiate a Return
1// Contact our support team at [email protected] or +91 70065 93706 with order details and the reason for return.
2// After initial verification, a pickup will be scheduled.
3// The product must be packed securely for return shipping.

3. Refund Process
1// Once the returned product is inspected and approved, the refund will be processed within 7–10 working days.
2// Refunds will be issued to the original payment method (bank, Razorpay wallet, card, UPI).
3// For Cash on Delivery (COD) orders, refunds will be done via NEFT/UPI.

4. Exchange Option
1// We offer replacements for defective or damaged products if notified within 48 hours of delivery.

FstKart reserves the right to approve or reject returns at its sole discretion based on condition and eligibility.